Customer Support

We understand we are nothing without our amazing customers, and we work hard to give them the best quality products and service. We’re proud to say that work has paid off. We have consistently maintained the highest possible customer service ratings offered by our online partners, including both Amazon and eBay. In fact, we have more than 2 million positive seller comments on eBay alone.

The reason people love us is simple: we’re there for them. We speak 8 different languages. So whether customers speak French, German, Italian, Japanese, English, Tagalog, Cantonese or Mandarin, they all have a real, live person to text, email or speak with. Plus, we offer 24x7 support on all days except Good Friday, Christmas and New Year’s Day. These are just some of the ways our customers know we care.